Privacy notice

Your information, treated with care

This page explains how we handle the details you share with us when you submit a request or contact support. We focus on clarity and sensible use.

What we collect

When you submit a request, we may collect:

  • Your name, email, and phone number
  • Your preferred date and traveler count
  • Optional notes like accessibility needs or messaging preferences

How we use it

We use your information to:

  • Review and respond to your tour inquiry
  • Share booking instructions and logistics details
  • Answer questions and coordinate changes when needed

Sharing and retention

We only share information when needed to fulfill your request (for example, coordinating details with partners). We keep records only as long as they’re necessary to support bookings and comply with applicable requirements.

Your choices

You can request updates about your preferences or contact us to ask about how your information is handled. If you no longer want email updates, tell us and we’ll update your preferences.

Questions about privacy?

Reach out through our support page and include the details you’re asking about. We’ll guide you to the right next step.

Contact support Back to tour request